Privacy Policy

Last updated: August 22nd, 2025

1. Introduction

This Privacy Policy explains how Lift Ai ("we", "us", or "our") collects, uses, and protects your personal information when you use our mobile application ("App"). We are committed to handling your data responsibly, transparently, and in accordance with applicable privacy laws.

2. Information We Collect

2.1. Information You Provide:

Account Information: Email address, name, and profile picture

Authentication Data: Details from Apple Sign In or Google Sign In

Profile Information: Fitness goals, preferences, and app settings

Referral Data: Referral codes and related usage tracking

2.2. Information Collected Automatically

Device Details: Device type, OS version, and unique device identifiers

Usage Data: Feature interactions, usage statistics, crash reports

Location Data: Your approximate location (country/region) to verify regional compliance and provide appropriate subscription options

Permission Status: Camera and photo library access status for Instagram story sharing features

Background Processing: App background activity data for workout schedule generation and data synchronization

2.3. Information from Third Parties

Social Platforms: When logging in with social credentials

Payment Processors: Subscription and transaction information

Facebook (Meta) Services: User behavior data, app events, and analytics information collected through Facebook SDK for app optimization and social features

3. How We Use Your Information

3.1. To Provide the Service

  • Enable account creation and authentication
  • Process and manage subscriptions
  • Personalize user experience and preferences
  • Facilitate referral tracking and rewards

3.2. For Communication

  • Send account updates and service announcements
  • Provide customer support and respond to inquiries
  • Send marketing messages (only with your consent)

3.4. For Security and Legal Compliance

  • Detect and prevent unauthorized access and fraud
  • Protect the rights and safety of our users and services
  • Meet our legal and regulatory obligations

3.3. For Improvement and Development

  • Monitor app performance and troubleshoot issues
  • Improve existing features and develop new ones
  • Conduct research and user behavior analysis
  • Analyze feature usage patterns and user interactions
  • Optimize app performance through Facebook analytics
  • Personalize features based on regional preferences

4. Data Storage and Security

4.2. Security Measures

  • Access controls and secure authentication
  • Regular security audits and system reviews
  • Use of secure communication protocols

4.1. Data Storage

  • Your data is stored on secure servers provided by Firebase
  • All data is encrypted in transit and at rest using industry-standard practices
  • Facebook (Meta) servers for analytics and social feature optimization

5. Data Sharing and Disclosure

5.1. With Third-Party Service Providers

We may share your information with trusted vendors who support:

  • Cloud hosting and storage
  • Analytics and performance monitoring
  • Payment processing
  • Customer service functions

5.2. For Legal Reasons

We may disclose data if necessary to:

  • Comply with applicable laws or legal processes
  • Enforce our rights and protect our property
  • Prevent fraud or security threats
  • Protect the safety of users or the public

6. International Data Transfers

6.1. Cross-Border Processing

  • Your data may be stored or processed outside of your country
  • We implement safeguards such as standard contractual clauses
  • All transfers comply with applicable data protection laws

7. Your Rights and Choices

7.1. Your Data Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or outdated information
  • Request deletion of your data
  • Restrict or object to certain processing
  • Request a copy of your data in a portable format

7.2. In-App Controls

You can manage your data by:

  • Updating your profile and privacy settings
  • Managing notification preferences
  • Deleting your account at any time

8. Children’s Privacy

8.1. Age Limitation

  • The App is not intended for users under the age of 15
  • We do not knowingly collect personal data from individuals under 15
  • If we become aware that we have collected information from someone under 15, we will delete it promptly
  • By using the App, you confirm that you are at least 15 years old or have the consent of a parent or legal guardian (where required by law)

9. Cookies and Tracking

9.1. Use of Cookies

  • We use cookies and similar technologies to enhance your experience
  • These may collect technical and usage data
  • You can manage cookie preferences through your device or browser settings

10. Changes to This Policy

10.1. Policy Updates

  • We may revise this Privacy Policy from time to time
  • You will be notified of any significant changes
  • Continued use of the App after updates indicates acceptance

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us through the App’s support system.